The latest issue of workspan magazine explores the relationship of emotional intelligence to leadership success. In Dan Goleman’s book, “Working with Emotional Intelligence,” Goleman writes about the research that describes emotional intelligence as twice the indicator of leadership success as IQ and technical skills combined! Being self–aware is a component of emotional intelligence. Goleman has shown that the most successful leaders have a combination of business knowledge and emotional intelligence competencies like self-awareness and empathy.
I’ve learned that if I want to increase my ability to effectively manage crisis and stress I need to change my response to both. Being aware of my emotions and having the ability to understand the emotions and motives of others, and being able to direct my thinking to possible solutions rather than focusing on the panic, results in better outcomes. During recent conversations I’ve focused on cognitive solutions, not the “fear-factor,” and have been able to successfully move the conversation forward to a solution.
I’m curious how others have developed self-awareness to successfully interact with people in stressful situations. What observations did you make that helped resolve the issue or change the tone of the conversation? I hope you’ll share your experience!
Summer hasn’t been a very productive knitting season for me and I was excited to see some inspirational tips on finishing techniques on the Knitting to Stay Sane blog. Now I feel motivated to finish the sweater that’s been languishing in the knitting bag.
Like so many things in life, the last 5% is the effort that makes a project successful and satisfying rather than almost great! Besides fulfilling a creative need, knitting has taught me the value of persevering and holding out for the best results. Knitting has been a life coach and teacher. Other’s have recognized the teaching aspect of knitting for fun. “Things I Learned from Knitting…..whether I wanted to or not” by Stephanie Pearl-McPhee is a pocket sized book that will almost certainly make you laugh if you are a knitter and if you’re not, you might have a new appreciation for the benefits of knitting. Stephanie’s take on lessons learned is worth the few dollars to own the book.
Does it ever seem to you as if there is too much information in the world to absorb? Over the last few years, I’ve joined a number of LinkedIn groups that had interesting discussion topics that related to work. The discussions are dynamic, thought provoking and often insightful. I have gleaned some useful nuggets of information that provided a bit of oomph to my day. However, I’ve discovered that it is important to set some boundaries to the amount of time devoted to reading more and more and more articles. How much information can a person absorb and integrate into their life? “Keep it simple” is a good way to avoid clutter, whether it’s in my closet or in my mind. However, it is so enticing to continue the search to discover the perfect answer or know every aspect of HR. I am continually being reminded that outstanding HR professionals use analytics, are strategic, are business savvy, understand emotional intelligence, are technically literate, are adept at social media, and are able to create beautiful PowerPoint presentations and deliver compelling training programs, and equally able to communicate, collaborate, negotiate, and persuade anyone that crosses their path. It is exhausting trying to be everything to everyone yet we continue to try. There is an unending fountain of information inside my MacBook. I wonder when I am going to know it all?! And, where is that illusive boundary between the appropriate amount of research and an excessive focus on “knowing it all?”